Desk Collection Staff (Medan)

Join Aura Universal Rasi as a Desk Collection Staff in Medan and become part of a dynamic team in the banking and financial services sector. This role offers a competitive salary, unlimited commission incentives, and comprehensive benefits including BPJS Ketenaga Kerja, BPJS Kesehatan, and annual performance bonuses. As a Desk Collection Staff, you will be at the forefront of our debt recovery efforts, working closely with our clients to resolve outstanding accounts and maximize recoveries. This is an exciting opportunity to grow your career in a supportive and rewarding environment.

At Aura Universal Rasi, we are committed to providing exceptional financial services to our clients. Our team in Medan is known for its dedication and professionalism, making it an ideal place to build your career. In this role, you will use our in-house collection system to track and manage accounts, ensuring timely and effective collection processes. You will also have the opportunity to develop your skills and advance your career within a company that values its employees.

📋 Tanggung Jawab Pekerjaan

• Manage and track outstanding accounts using our in-house collection system.
• Conduct phone calls and visits to clients to resolve outstanding accounts.
• Negotiate payment plans and settlements with clients.
• Provide regular reports on collection activities and progress.
• Collaborate with the team to achieve collection targets and maximize recoveries.
• Maintain accurate and up-to-date records of all collection activities.
• Provide excellent customer service and maintain professional relationships with clients.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in debt collection or a related field.
• Strong communication and negotiation skills.
• Proficient in using our in-house collection system.
• Ability to work under pressure and meet tight deadlines.
• Good understanding of Indonesian banking and financial regulations.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.
• Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint).

🛠️ Keahlian

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