Data Entry Specialist - Order Processing & Customer Support

Join Pengiklan Anonim as a Data Entry Specialist and play a pivotal role in ensuring smooth order processing and exceptional customer satisfaction. In this dynamic position, you will be the backbone of our administrative operations, contributing to efficiency, accuracy, and customer delight. Based in Jakarta Raya, you'll handle critical data entry tasks that support our order processing and customer support teams.

At Pengiklan Anonim, we're committed to innovation and excellence. As a Data Entry Specialist, you'll have the opportunity to work with cutting-edge tools and systems, including Microsoft Office Suite, Google Workspace, and specialized order management software. This role is perfect for someone who thrives in a fast-paced environment and is passionate about maintaining high standards of data integrity.

📋 Tanggung Jawab Pekerjaan

• Process and input order data accurately into our order management system
• Update customer records and maintain databases using Microsoft Excel and Google Sheets
• Assist in resolving customer inquiries and issues related to order processing
• Generate and maintain reports on order processing metrics
• Ensure data accuracy and consistency by performing regular checks and validations
• Collaborate with the customer support team to provide timely and accurate information
• Stay updated with industry best practices and implement improvements in data entry processes
• Participate in training sessions to enhance skills and knowledge

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in data entry or administrative roles
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace (Sheets, Docs, Gmail)
• Experience with order management software is a plus
• Strong attention to detail and accuracy in data processing
• Excellent communication skills, both written and verbal
• Ability to work under pressure and meet tight deadlines
• Good problem-solving skills and a proactive attitude
• Bachelor's degree in any field or equivalent experience

🛠️ Keahlian

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