Mystery Shopper (Nicotine Product) - IQOS Partner

Join Staffinc Group as a Mystery Shopper for nicotine products, specifically placed at IQOS Partner Hiyakhe in Jayapura, Papua. This is a unique opportunity to contribute to market research and customer experience enhancement in the retail sector. As a Mystery Shopper, you will visit IQOS Partner Hiyakhe regularly to observe and record customer interactions, product availability, and overall store environment. Your insights will help ensure that the store meets high standards of customer service and product quality.

Staffinc Group is a leading market research and consulting firm dedicated to providing valuable insights to businesses across various industries. Located in Jayapura, Papua, our team is committed to understanding and improving market dynamics to drive growth and success. In this role, you will be part of a dynamic team that values your contributions and offers opportunities for professional growth.

📋 Tanggung Jawab Pekerjaan

• Visit IQOS Partner Hiyakhe regularly to observe and record customer interactions, product availability, and overall store environment.
• Document your observations and experiences through detailed reports and photos.
• Provide feedback on customer service, product quality, and store cleanliness.
• Identify and report any issues or areas for improvement in the store's operations.
• Collaborate with the Store Manager to ensure that the store meets high standards of customer service and product quality.
• Participate in training sessions and workshops to enhance your skills and knowledge in market research and customer experience enhancement.
• Adhere to confidentiality and ethical guidelines to maintain the integrity of the research process.
• Work independently and as part of a team to achieve the objectives of the market research project.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in market research or a related field.
• Proven ability to conduct independent research and gather accurate data.
• Strong communication and writing skills to produce detailed and professional reports.
• Excellent observation and analytical skills to identify key trends and insights.
• Proficiency in using basic office tools such as Microsoft Office or Google Workspace.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with the retail sector and customer service standards.
• Willingness to travel to Jayapura, Papua, for regular visits to the store.

🛠️ Keahlian

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