Subject Matter Expert (SME) - Key Account Specialist

MS Convergence Corp ยท ๐Ÿ“ Canggu, Bali, Indonesia ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
PHP 23000 - 25000
MS Convergence Corp is seeking a highly skilled Subject Matter Expert (SME) to join our dynamic team in Canggu, Bali. This role is perfect for professionals who are passionate about technology and customer relations. As a Key Account Specialist, you will be responsible for managing and developing key client relationships, ensuring their needs are met and exceeded. This is an exciting opportunity to work in a vibrant and fast-paced environment.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Manage and develop key client relationships to ensure their needs are met and exceeded.,Provide expert advice and solutions to clients, leveraging your deep understanding of technology and industry trends.,Collaborate with cross-functional teams to deliver high-quality solutions and services to clients.,Monitor client satisfaction and feedback, and take appropriate actions to address any issues or concerns.,Stay up-to-date with industry trends, emerging technologies, and best practices to provide valuable insights to clients.,Build and maintain strong relationships with key clients, acting as a trusted advisor and point of contact.,Develop and implement strategies to grow and retain key client accounts, driving revenue and profitability.,Participate in sales and marketing activities to support the growth of key client accounts.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in a relevant field, such as Business, Computer Science, or a related discipline.,Minimum of 3 years of experience in a related field, with a proven track record of success in client relationship management.,Strong understanding of technology and industry trends, with the ability to provide expert advice and solutions to clients.,Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with key clients.,Proven ability to work collaboratively with cross-functional teams to deliver high-quality solutions and services.,Strong analytical and problem-solving skills, with the ability to monitor client satisfaction and feedback, and take appropriate actions to address any issues or concerns.,Ability to travel frequently, both domestically and internationally, as required by the role.,Fluency in English is required, with the ability to communicate effectively with clients and colleagues from diverse backgrounds.

๐Ÿ› ๏ธ Keahlian

Client relationship managementTechnical expertiseSales and marketingProject managementAnalytical skillsCommunication skills
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